Last updated: May 2026
QERNEL LLC, doing business as FlipMyAI ("FlipMyAI"), only collects personal information that you voluntarily provide when contacting us through our website, scheduling a session, or communicating by phone or email. This may include your name, email address, phone number, company name, and details about your inquiry. We do not collect data beyond what is necessary to deliver our services.
We use the information you provide to respond to your inquiries, schedule and deliver sessions, send service-related communications, and improve our offerings. We will not send marketing communications without your explicit consent. We do not sell, rent, or share your personal information with third parties for marketing purposes.
Access to customer information is restricted to FlipMyAI staff who require it to deliver services. All team members operate under confidentiality obligations. NDAs are available upon request for enterprise engagements.
Our website uses Cal.com for session scheduling and Google Apps Script for form submissions. These services may process your data according to their own privacy policies. We select providers that maintain appropriate data protection standards and recommend reviewing their terms directly.
During support sessions, our team operates with read-only or view-only access unless you explicitly grant additional permissions. We do not store, retain, copy, or have ongoing access to your data, systems, accounts, or credentials after a session concludes.
FlipMyAI does not have control over your data at any time. All recommendations provided during sessions are advisory in nature. Any implementation is undertaken at your sole discretion and risk. FlipMyAI is not responsible or liable for any data loss, data corruption, security incidents, or any other damages that may occur in your environment during, after, or as a result of a session or the implementation of any recommendations.
We implement industry-standard measures to protect your personal information, including encrypted communications for all web traffic. However, no method of electronic transmission or storage is completely secure, and we cannot ensure absolute security.
Our website uses only essential cookies required for proper functionality and session scheduling. We do not use tracking cookies, advertising cookies, or third-party analytics that identify individual users.
We retain your personal information only for as long as necessary to provide our services and comply with legal obligations. Session records and communications are retained for a reasonable period to support ongoing client relationships. You may request deletion at any time.
You may request access to, correction of, or deletion of your personal information at any time. To exercise these rights, contact us at help@flipmyai.com. We will respond to all requests within 30 days.
We may update this privacy policy periodically to reflect changes in our practices or applicable law. Material changes will be communicated via our website. We encourage you to review this page periodically.
For questions about this privacy policy, contact us at help@flipmyai.com or call 1 (888) 603-8007.
QERNEL LLC · Redmond, WA 98052